Customer care

Customer care
Through long experience of supplying new plant and plant revamping Casale has built up extensive expertise and knowledge of the needs of plant operators.
Our customers benefit fully from this experience of all project phases from conception to site installation and commissioning to ongoing operation via our comprehensive support services program.
Our services include:
- supply of spares;
- inspection and maintenance;
- plant performance assessments;
- mechanical integrity assessment;
- technical staff training;
- operation, maintenance and reliability audit.
Technologies
- Advanced Urea On-Line Raman Analyzer
- Ammonia absorption refrigeration plant technical assessment
- Casale Steam Reformer Services
- CO2 removal section assessment
- Guided Wave Radar (GWR) for HP Urea Service
- Plant performance assessments and audit of plant operations
- Plant staff training
- Vibrating head
- Water content measurement in syngas